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Comfort, beautifully shaped.

Terms & Conditions

Terms and Conditions Effective date: 10/09/2016 Last updated: 10/09/2016 Welcome to curveandcinch.com. These Terms and Conditions (“Terms”) govern your use of the site and your purchases from Curve & Cinch (“we,” “us,” “our”). By accessing the site or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the site. 1. Eligibility You must be at least 18 years old, or the age of majority where you live, to place an order. By ordering, you confirm that you have the legal capacity to enter into a binding agreement. 2. Your account If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please give us accurate, current information and notify us promptly at [email] if you suspect unauthorized use. We may suspend or close accounts that violate these Terms. 3. Products and descriptions We work to display our products, colors, and sizing as accurately as possible. Screen settings vary, so we cannot guarantee that colors will appear exactly as they do in person. Sizing guidance is provided to help you choose a fit, but individual fit can vary. Availability is subject to change, and we may limit quantities or discontinue items at any time. 4. Pricing and payment All prices are listed in U.S. dollars (USD) and are subject to change without notice. Applicable taxes are calculated at checkout where required. Shipping costs are shown before you complete your purchase. We accept all major credit and debit cards, PayPal, Zelle, Cash App, and money orders. Payment timing: Your order is not processed until we have received your payment in full. For Zelle, Cash App, and money orders, payment is considered received when the funds are confirmed and cleared in our account. Orders paid by money order will not begin processing until the money order is received and verified. By submitting an order, you confirm that you are authorized to use the payment method provided. We may correct pricing or typographical errors and cancel any order affected by one, with a full refund. 5. Orders and acceptance Placing an order is an offer to purchase. We accept your order when we send a shipping confirmation. We may refuse or cancel an order for reasons including product unavailability, pricing errors, suspected fraud, or problems with payment. If we cancel an order after payment, we will refund you in full. 6. Promotions, discount codes, and overstock sales From time to time we hold overstock sales and other promotions. Sale prices and discount codes are valid only for the stated period and while supplies last. Unless we say otherwise, codes cannot be combined, are not redeemable for cash, and cannot be applied to past orders. We do not offer price adjustments on previous orders if a price drops after purchase. We may end or modify promotions at any time. Items purchased during an overstock sale are final sale and cannot be returned or exchanged, unless they arrive damaged or incorrect. Final-sale items are marked on the product page and at checkout. 7. Shipping and delivery We ship worldwide via USPS. Some destinations may be restricted by carrier or legal limitations, and we will let you know if we cannot deliver to your address. Orders are processed within 3 business days after we receive your payment. Delivery times are estimates, not guarantees, and transit times (especially international) can be affected by customs and carrier delays. Risk of loss passes to you when USPS delivers the order. Please make sure your shipping address is correct. We are not responsible for orders delayed or lost due to an incorrect address provided at checkout. International orders: You are responsible for all customs duties, import taxes, VAT, and brokerage fees charged by your country. These are not included in our prices and are collected by the carrier or customs authority. Refused or unclaimed packages may be returned to us, and we may deduct shipping and handling costs from any refund. 8. Returns, exchanges, and refunds Return window: You may return eligible items within 30 days of delivery. Condition: Items must be unworn, unwashed, and in original condition with tags and hygiene liner attached. Final sale items: Overstock sale items and any other items marked final sale cannot be returned. Items that are worn, washed, or missing their tags or hygiene liner cannot be returned. How to return: Contact us at [email] to request a return authorization before sending anything back. Returns sent without authorization may not be accepted. Return shipping: The buyer pays return shipping costs, including for international returns. We recommend a trackable shipping method, as we are not responsible for returns lost or damaged in transit. Refunds: Approved refunds are issued within [7] business days after we receive and inspect your return. Refunds go to your original payment method where possible. For payments made by money order, Zelle, or Cash App, we will refund by [Zelle, Cash App, PayPal, or check, your choice]. Original shipping charges, customs duties, and taxes paid to other authorities are non-refundable unless the return is due to our error. Exchanges: [Describe process, e.g., exchanges for a different size or color, subject to availability. Buyer pays return shipping; we pay to ship the replacement.] Damaged or incorrect items: If your order arrives damaged or incorrect, contact us within [7] days of delivery with photos. We will make it right at no cost to you, including return shipping. Nothing in this section limits any rights you have under applicable consumer protection laws, including any statutory cancellation or return rights in your country. 9. Intellectual property All content on this site, including text, images, graphics, logos, product designs, and the Curve & Cinch name, is owned by or licensed to us and protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, modify, or use any of it for commercial purposes without our written permission. 10. User content and reviews If you submit reviews, photos, comments, or other content, you confirm that you own it or have the right to share it, and that it is accurate and not unlawful, offensive, or infringing. You grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce that content in connection with our business and marketing. We may remove any content at our discretion. 11. Acceptable use You agree not to: Use the site for any unlawful purpose Attempt to gain unauthorized access to our systems, accounts, or data Interfere with or disrupt the site, including through malware, scraping, or automated tools Place orders for resale without our permission Impersonate another person or provide false information or fraudulent payment 12. Product use and safety Our products are intended for personal, everyday wear. Please follow the care instructions on each item’s label. Our products are not medical devices, and nothing on this site is medical advice. If you have a health condition or concern, consult a healthcare professional before using compression or shapewear products. 13. Disclaimers The site and its content are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the site will be uninterrupted, secure, or error-free. 14. Limitation of liability To the fullest extent permitted by law, Curve & Cinch and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products. Our total liability for any claim relating to an order will not exceed the amount you paid for that order. Some jurisdictions do not allow certain limitations, so these may not apply to you. 15. Indemnification You agree to indemnify and hold harmless Curve & Cinch from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the site. 16. Third-party links and services The site may link to third-party websites or use third-party services such as payment providers and USPS. We do not control and are not responsible for their content or practices. 17. Governing law and disputes These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law rules. Any dispute arising from these Terms or your purchases will be brought in the state or federal courts located in Broward County, Florida, and you consent to their jurisdiction. If you are a consumer outside the United States, you may also have the right to bring claims in your local courts under mandatory consumer protection laws. 18. Changes to these Terms We may update these Terms from time to time. Updates take effect when posted on this page with a new date. Your continued use of the site after changes means you accept them. Orders are governed by the Terms in effect when you placed them. 19. Severability If any part of these Terms is found unenforceable, the rest will remain in effect. 20. Contact us Curve & Cinch [Business name and mailing address], Fort Lauderdale, FL [ZIP] [Email address]
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